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World wide shipping is available, you can select this option at checkout.
Standard shipping is all sent first class and signed for, by either Royal Mail or DPD - you can select whichever you would prefer at checkout.
We operate under a exchange only policy.
If you are not satisfied with your purchase for any reason, we will exchange the item for you (given the item is in adequate condition upon inspection and not used) within a 14 day period.
Custom orders, Longer Length's, Bespoke Blends, Curly hair & Keratin Bonds & Micro Tip's are not eligible for exchanges.
You are responsible for your shipping costs in the event of a exchange.
We are not responsible after postage, so we suggest selecting 'Express Shipping' for secure delivery.
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